Hobbymate Rc Hobby Battery Charger D6 Dual Lite DC / Detachable AC Power Supply, for Lipo Battery / Nimh Nicd Battery

Love the charger. Hobbymate customer service is horrific, incompetent and non existent! I wanted to purchase the D6 Dual Lite charger with the A/C power supply, the combo was out of stock but the charger and A/C power supply were available separately for 40% more money. I'm a past customer, have a Hobbymate account and contacted Hobbymate asking for both products at the combo price. I have the same exact D6 Dual Lite charger with the A/C power supply combo that I purchased directly from Hobbymate so I knew that they came in separate boxes, just shipped in one box, discounted if you bought them as a package which I was. I contacted Hobbymate directly and waited, no reply. I contacted Hobbymate again, waiting several weeks, still no response. Third time wasn't a charm either. I ended up paying 40% more plus accessories because Hobbymate couldn't reply to my correspondence, it was pay more or nothing by default. If Hobbymate contacted me and said "I'm sorry we cannot do that" at least I would have had a choice. I am left feeling unappreciated and of no value as a customer. Obviously Hobbymate doesn't care about it's customers not even enough for a simply reply and that's not an exaggeration or an unwarranted statement. If you really want to buy from Hobbymate know that there's literally no customer service, communication of any kind and there's no appreciation for you as a customer. After several months of waiting for items that were in stock and were not ordered during the Chinese New Year observance I received my package, still no response from Hobbymate.

With only 4months of non hard use because i also have a spectrum smart charger, the ch2 of this unit is already broken as you can see in the photo below, the 3rd cell is not showing any voltage and is causing an error when trying to charge.

This charger is all round amazing. All the power needed for an enthusiast like me. Two packs charging at once, and totally controllable via a wonderful and simple button/jogwheel set up. The fans are on steroids, in this case great as they move a lot of air. So compact and modular. Did I mention it got to me very promptly. Awesome product. I would review it on my YouTube RC channel
The loud chime is a safety feature so you never forget about charging lipos.
One design oversight it how the charge ports sit in relation to a standard size LiPo. The leads on packs are always short, so connecting to charger may leave strain on charge leads, or potential easy disconnection. Overall this is a visually appealing, solid and powerful tiny package that I recommend for any RC hobbyist.

This is such a convenient device for the charging, testing, preparing for storage of LIPO batteries. I bought the power supply for use at home, but it can be powered by LIPO battery or your automobile battery (if you make a cable with adapter).

Great charger which has many functions and is simple and intuitive to use. Highly recommended.