HOBBYMATE SHIPPING AND HANDLING

 

There are 2 key factors which will affect the time your receive orders.

1. Handling time:
After receive your order, we need some time to test the product to ensure it is in perfect condition. The exact processing time varies depending on the item. The average processing time is 1-2 working days but this can also be affected by the item’s stock status. For small quantity orders, the processing time is 1-2 working days while larger quantity orders may require 2-4 working days.

* You can also place the order in our Amazon Store (amazon.com) and benefit the Two days Prime Shipping

2. Shipping methods:
When you order from Hobbymatehobby.com, you will receive a confirmation email. Once your order is shipped, we will send email with tracking information for your order’s shipment or you can login to your account at Hobbymatehobby.com and check shipping details. You can choose your preferred shipping method on the Order Information page during the order checkout process. Hobbymatehobby.com offers different shipping methods for you:

Shipping from China
Shipping Type Country Shipping Time
Standard Shipping (ePacket or Registered Airmail) United States,Canada 7-14 business days
Australia, New Zealand, Singapore 10-20 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium,
Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-20 business days
Brazil and Mexico 20-35 business days
Russia 20-35 business days
Other countries 10-25 business days
Singapore & China (EMS or DHL) All countries except those listed below 6-10 business days
Brazil and Russia 10-25 business days
Expedited Shipping(DHL) Worldwide 4-7 business days

Note: 
1. It is buyer’s liability to cover any import tax in your own country.
2. Expedited shipping can not be sent to P.O Box address and telephone number is a must for order shipping
3. At logistics peak period (like Xmas), the delivery time maybe delayed
4. Russian customers: Please fill in receiver’s full name in the order due to new policy of Russian customs.